Coverage and capacity
Review expected call volume, busy periods, time zones, and overflow triggers. Confirm staffing and available hours in your plan.
Live Call Answering
Every inbound call is answered live using your approved business greeting, so callers reach a real person who can help. Our trained VAs greet callers professionally, follow your custom script, and represent your brand exactly as you would yourself.
What You Get
- Every call answered using your approved business greeting by a trained, live VA
- Custom greeting and script tailored to your business
- Callers never reach voicemail during covered hours
- Immediate escalation for urgent calls per your instructions
- Detailed call log delivered to you on your preferred schedule
Frequently Asked Questions
How quickly does a VA answer calls?
Answer targets depend on the agreed coverage and staffing plan. We review your call volume and peak periods before setting expectations.
Can the VA answer using my business name?
Yes. Your VA answers every call using your exact business name and a greeting script that you approve before going live.
What happens if call volume spikes unexpectedly?
We maintain overflow capacity so unexpected spikes are covered. Overflow arrangements and pricing are confirmed in your coverage plan.
Ready to Get Started?
Contact us today and we will build a custom Live Call Answering solution for your business.
Get a Free ConsultationA clear handoff from day one
Agree on the details before the first call.
Scripts and permissions
Approve the greeting, required details, calendar access, and escalation contacts. Keep sensitive decisions with your authorized team.
Quality and follow-through
Define what a complete message looks like, who owns the next step, and how exceptions will be reviewed.
From clients of our parent company · Stealth Agents reviews
Great communication, efficient and proactive assistant, visible business growth.
The easiest VA onboarding process. Communicative and helpful throughout.
Lindsay has been incredible. She handles the tactical work, which has freed me up to focus on bigger-picture initiatives.
They have made a real difference in our day-to-day operations and truly feel like part of our internal team.
The team learned my brand and goals and transformed my business. My dream team.
We especially appreciate how diligent and pleasant Evy is. True pros.
Agents tackled diverse tasks seamlessly and manager Charm consistently provides excellent talent matches.
Stealth Agents provided me with a fantastic virtual assistant who has been an absolute asset.
Paolo is exceptional. Communicative, fast turnaround, quality work every time.
Continuously impressed by professionalism, punctuality, attention to detail, and the kind family approach.